CA Consumer Perception Survey (CPS) - Mental Health (MHSIP)

CPS Spring 2025 – Survey Collection Period

May 19-23, 2025

Vandana Joshi, Ph.D. Vandana Joshi, Ph.D.
UCLA Program Director

ANNOUNCEMENTS (05/19/25)

  • CPS Survey Data Collection Week Has Begun!
    • Data counts from the online UCLA Survey Portal will be available in your Box folder at 4pm daily during the survey collection week
  • CPS COORDINATORS ONLY: Please remember at the end of the survey week to prepare your shipping forms and send to Marylougilbert@mednet.ucla.edu
    • Coordinators! Please communicate with your providers to remind them NOT to send any forms or surveys directly to UCLA
  • ALERT - FORM REVISION - OLDER ADULT (Spanish-Revised 4/10/25) due to a translation correction.
    • Please use/PRINT the revised version dated 4/10/25 for the SPANISH translation of Older Adult (without Quality of Life questions).
  • All CPS 2025 survey documents are posted and available for download - DO NOT PHOTOCOPY THESE
  • IMPORTANT DATES for all survey/data submission deadlines can be found below
  • To access the UCLA BOX folders or to update contact information: SGourley@mednet.ucla.edu.
  • For general inquiries about CPS please email our general mailbox: CPSInfoUCLA@mednet.ucla.edu.

About the MH-Consumer Perception Survey

CA Dept of Health Care Services (CA-DHCS) utilizes the Mental Health Statistics Improvement Project (MHSIP) survey tool to collect Consumer Perception Survey (CPS) data from patients receiving mental health services from publicly funded mental health programs in California. In 2021, UCLA Integrated Substance Use and Addiction Programs (ISAP) began coordinating data collection for DHCS, under the leadership of Vandana Joshi, Ph.D (VJoshi@mednet.ucla.edu).

As a reminder, data will be collected in two ways:

  1. Counties can have consumers and family members of youth submit data directly to UCLA through an ONLINE survey tool, provided by UCLA.
  2. Counties can download, disseminate and collect data via PAPER survey forms provided by UCLA as pdf-fillable files.

Counties that are collecting their own online data or scanning their own forms should reach out to UCLA for tft files and codebooks (will be available after 3/18/25).

Online and paper surveys are available in all eleven-threshold languages, in addition to English.

Forms are available for Adults, Older Adults, Youth (YSS), and Family/Parents of Youth (YSS-F).

Adult and Older Adult forms are available with or without Quality of Life survey items and counties may choose to use either type of form.

Online survey links and related materials will be made available for download after March 18, 2025.

Data collected on paper forms should be sent directly to UCLA-ISAP for scanning using Fed Ex only – UCLA will provide pre-paid mailing labels – further information and instructions will be shared at the CPS training. Counties sending paper forms to UCLA must do so in a timely manner. For CY 2025, completed forms must be received by UCLA by June 16, 2025. PLEASE NOTE: UCLA will no longer accept USPS, UPS, or other forms of mail delivery.

Please notify UCLA staff by June 9, 2025, if you plan to scan your own paper forms or collect data via your own online survey portal; instructions on how and when to upload the data files to the HIPAA compliant UCLA Box folder are forthcoming. Counties scanning their own paper survey forms or collecting data via a non-UCLA online survey must submit the data in the format specified in the codebook (see below).

Check back often for updates and more information. If you have any questions or need technical assistance regarding the CPS Data Collection process, please contact the staff at UCLA:

Vandana Joshi, Program Director
vjoshi@mednet.ucla.edu

Marylou Gilbert, Program Coordinator
MarylouGilbert@mednet.ucla.edu

(Read more...)

ONLINE SURVEY INFORMATION AND LINKS

  • Six unique Online Survey links for the Spring 2025 CPS will be available to test after March 18, 2025. The online links during the actual survey window will remain the same. All data that is entered outside of the survey data collection period will be excluded.
  • Responses entered through the online survey portal during the survey period are confidential, HIPAA-protected, and directly submitted to the UCLA project team.
  • The online surveys are available in all eleven-threshold languages (Arabic, Armenian, Chinese, Farsi, Hmong, Khmer, Korean, Russian, Spanish, Tagalog and Vietnamese) in addition to English.
  • Please notify UCLA staff if you plan to collect data via your own online survey and upload the data files to a HIPAA compliant UCLA Box folder. Counties collecting data via a non-UCLA online survey must submit the data in the format specified in the codebook.
  • CLICK LINKS BELOW FOR ONLINE SURVEYS:
  • FLYER TEMPLATES with QR codes (available in 6 languages) can be downloaded below. These flyers can be used to facilitate patient access to the online survey portal during the data collection survey period.

CPS Spring Flyer Templates

PAPER SURVEYS

  • The surveys should be properly sealed and labeled with a fed ex label that has been prepared by UCLA (see SHIPMENT FORM AND COVER SHEET below). UCLA must receive paper surveys by June 16, 2025.
  • Please notify UCLA staff by June 9, 2025, if you plan to scan your own paper forms and upload the data files to the HIPAA compliant UCLA Box folder:
    • Counties scanning their own paper survey forms must submit the data in the format specified in the codebook.
    • For counties scanning their own survey data, UCLA must receive the data files by July 18, 2025.

CODEBOOKS

PAPER SHIPMENT FORMS

STATEWIDE REPORT

TRAINING

RECORDING REASON CODES FOR NOT COMPLETING THE SURVEYS

IMPORTANT DATES