Note: You will need Adobe Acrobat Reader to view some of these files
Home
Cover
Foreword
Authors' Preface
Acknowledgments
1. Introduction
Why Follow Up? Evaluation Designs and Their Influence on Tracking Integrating Follow-Up into Your Evaluation Design Techniques and Sources of Information Considerations for Fieldwork Implementation
Why Follow Up?
Evaluation Designs and Their Influence on Tracking
Integrating Follow-Up into Your Evaluation Design
Techniques and Sources of Information
Considerations for Fieldwork Implementation
2. Ethical and Confidentiality Considerations ..
Federal Regulations Regarding Client Confidentiality Institutional Review of Study Procedures Informed Consent Informed Consent Health Insurance Portability and Accountability Act (HIPAA) Certificate of Confidentiality Confidentiality and Ethical Practices when Tracking
Federal Regulations Regarding Client Confidentiality
Institutional Review of Study Procedures Informed Consent
Informed Consent
Health Insurance Portability and Accountability Act (HIPAA)
Certificate of Confidentiality
Confidentiality and Ethical Practices when Tracking
3. Getting Started
Budget Considerations Setting Up the Tracking System Documenting the Procedures Tracking Steps
Budget Considerations
Setting Up the Tracking System
Documenting the Procedures
Tracking Steps
4. Tracking
4.1. COMPLETING LOCATOR INFORMATION
The Locator Form Records Abstraction Authorization for Release of Information
The Locator Form
Records Abstraction
Authorization for Release of Information
4.2. TRACKING BY MAIL
Types of Correspondence Postal Codes and Follow-up Actions for Returned Mail When to Send Letters
Types of Correspondence
Postal Codes and Follow-up
Actions for Returned Mail When to Send Letters
4.3. TRACKING BY TELEPHONE
Family and Friends Employer Contact Answering Machines/Voice Mail Directory Assistance/Telephone Book Reverse or Cross-Reference Directories
Family and Friends
Employer Contact
Answering Machines/Voice Mail
Directory Assistance/Telephone Book
Reverse or Cross-Reference Directories
4.4. TRACKING BY COMPUTER
Search Engines Web-based White Pages Zip Code Look-Up Public Records Web sites Criminal Justice Web sites Web-based Search Services Other Web Resources
Search Engines
Web-based White Pages
Zip Code Look-Up
Public Records Web sites
Criminal Justice Web sites
Web-based Search Services
Other Web Resources
4.5. DOORKNOCKING
Home Visits Doorknocking Guidelines Preparing for Red Flag Situations: Abuse, Suicidality, Danger to Others Safety in the Field
Home Visits
Doorknocking Guidelines
Preparing for Red Flag Situations: Abuse, Suicidality, Danger to Others
Safety in the Field
4.6. THE IDEAL TRACKER
Staffing
5. Information Sources
5.1. DATABASE SEARCHES
Alcohol and Drug Data Systems Credit Bureau Reports Database Search Services
Alcohol and Drug Data Systems
Credit Bureau Reports
Database Search Services
5.2. CRIMINAL JUSTICE SYSTEM INFORMATION SOURCES
Rap Sheets Arrest Reports and FBI Reports Federal Prison Inmate Records State Prison System Inmate Records County Jail Inmate Lists and Booking Logs Parole and Probation Records Deportation Records A Note on Interviewing Clients in Jails and Prisons
Rap Sheets
Arrest Reports and FBI Reports
Federal Prison Inmate Records
State Prison System Inmate Records
County Jail Inmate Lists and Booking Logs
Parole and Probation Records
Deportation Records
A Note on Interviewing Clients in Jails and Prisons
5.3. SOCIAL SERVICES INFORMATION SOURCES
Searching Social Service Agency Records Social Security Forwarding System
Searching Social Service Agency Records
Social Security Forwarding System
5.4. MISCELLANEOUS INFORMATION SOURCES
Obtaining Vital Statistics Records Searching Local Sources of Death Information Social Security Death Index National Death Index Court Records Salvation Army Missing Persons Service Places of Worship Obtaining DMV Reports Military/Veterans Affairs/Civil Service Information Bureau of Citizenship and Immigration Services Internal Revenue Service Colleges Utility Companies Voter Registration Community Clinics and Hospitals Various Publications
Obtaining Vital Statistics Records
Searching Local Sources of Death Information
Social Security Death Index
National Death Index
Court Records
Salvation Army Missing Persons Service
Places of Worship
Obtaining DMV Reports
Military/Veterans Affairs/Civil Service Information
Bureau of Citizenship and Immigration Services
Internal Revenue Service
Colleges
Utility Companies
Voter Registration
Community Clinics and Hospitals
Various Publications
6. Special Populations LOCATING HOMELESS CLIENTS
Places to Track Homeless Clients Establish Post Office Boxes/Allow Clients to Receive Mail at Your Organization Classified Ads
Places to Track Homeless Clients
Establish Post Office Boxes/Allow Clients to Receive Mail at Your Organization
Classified Ads
7. Refusal and Disappearance: Deciding What to Do
Converting the Resistant Client When to Take "No" for an Answer Before You Give Up
Converting the Resistant Client
When to Take "No" for an Answer
Before You Give Up
References Appendices
APPENDIX A:
Locator Form Tracking Log Authorization for Release of Information Checklist for Tracking and Locating Samples of Completed Forms
Locator Form
Tracking Log
Checklist for Tracking and Locating
Samples of Completed Forms
APPENDIX B: SAMHSA Confidentiality Certificate Information
APPENDIX C: Scripts for Doorknocking and Telephone Locating
APPENDIX D: Red Flag Guidelines
APPENDIX E: Sample Project Letters
APPENDIX F: Telephone Area Codes
APPENDIX G: Social Security Number Prefixes by State
APPENDIX H: Obtaining Vital Statistics Information by State
APPENDIX I: Department of Motor Vehicles Information State-by-State
APPENDIX J: Federal Government Request Forms
Freedom of Information/Privacy Act Request Request Pertaining To Military Records
Freedom of Information/Privacy Act Request
Request Pertaining To Military Records
Complete Tracking Manual in PDF